The daily troubles of the people who work in a busy West Midlands Job Centre, and the people who don’t work there, or anywhere else for that matter.
Brownall House Job Centre manager Trish struggles to keep things running smoothly. She has a world-of-work seminar to run, the temp is late, and difficult employee Angela returns,…
Trish attempts to boost Brownall Job Centre’s figures by calling in the army. Sergeant Steve Fox finds himself on the receiving end of a very different kind of interest though. Ge…
Following the sudden closure of a local factory, the job centre is inundated with newly unemployed jobseekers. With everyone working flat out, Trish is forced to help but she stru…
The job centre is due to be inspected, and Trish is on the lookout for the mystery shopper - or secret jobseeker - who is going to file a report. Nobody else seems to care, apart …
Trish is conducting staff appraisals and Danielle is feeling the pressure, while Angela is in an unusually good mood. When the reason for her cheerfulness comes to light, George s…
Trish gets a life-changing surprise on her birthday - or so she thinks. Needing time to think it through, she promotes Karl to acting manager, but Karl's fears that nobody will li…