Mary Portas works with well-known brands and high-street chains to give shoppers the service they deserve. Mary convinces major brands to bare all and hand over the reins - but will they take on her advice?
Mary turns her attentions to poor service in the `fast fashion' sector. She needs a chain that is willing to let her show them how to give their shoppers the service they deserve.…
Mary Portas goes undercover in the world of sofa superstores, revealing an industry that puts sales commission - and not shoppers - first. We've all seen the adverts for Bank Holi…
Mary explores the infuriating world of mobile-phone retailers. Mary plans to start a revolution in the phone shops. Her secret cameras reveal them to be one of the least user-frie…
Mary wants to start a revolution in the world of estate agents. Buying a house is the most important purchase of our lives, but Mary thinks estate agents have been letting us down…
Ça vaut le coût
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